Terms of Service

Effective Date: June 1, 2025

These Terms of Service (the “Terms”) define the rights and obligations between you and us under a legally binding contract.

If you reside in the European Economic Area, the United Kingdom, or Switzerland (collectively, “EEA+”), please also note the EEA+-specific clauses in Section 17.

THE FOLLOWING PARAGRAPH DOES NOT APPLY TO YOU IF YOU RESIDE IN THE EEA+ OR IN ANY OTHER JURISDICTION THAT DOES NOT RECOGNIZE MANDATORY ARBITRATION PROVISIONS. Please note that these Terms contain a dispute resolution and arbitration provision, including a class action waiver, that affects your rights with respect to any claim, demand, allegation, investigation, lawsuit, proceeding or other dispute (collectively, a “Dispute”) you may have against us or related parties. You may opt out of the binding individual arbitration and class action waiver as described in paragraph 13(b)(C)(iii) (Opt-Out of Arbitration Provision) below.

For any questions, please contact us at: supportsweetadventure@gmail.com

1. Acceptance of Terms and Binding Agreement

By tapping “Accept”, “Play”, or any similar button, or by downloading, installing, launching, or otherwise using our mobile games, websites, or any related online features that link to these Terms (collectively, the “Games”), you confirm that you have read, understood, and fully agree to be legally bound by these Terms of Service and our Privacy Policy.

If you do not agree, you must immediately stop using the Games and delete them from your device.

We may update these Terms at any time. We will notify you of important changes by posting the new version inside the Games or on our website. Your continued use of the Games after the updated Terms take effect means you accept the changes (unless the law in your country requires us to get your explicit consent again).

These Terms represent the complete and only agreement between you and us regarding the Games and replace any earlier conversations, promises, or agreements (written or verbal) about the Games.

If you break these Terms, we may, without warning, suspend or permanently terminate your account and access to the Games.

Whenever these Terms use the words “include”, “including”, or “such as”, they always mean “including but not limited to”.

2. Privacy

Your privacy matters to us. All details about what information we collect, how we use it, store it, and share it, as well as your rights and choices, are set out in our separate Privacy Policy.

By using our Games, you confirm that you have read and agree to the practices described in the Privacy Policy.

(The following sentence does not apply if you live in the European Economic Area, United Kingdom, or Switzerland (EEA+): You expressly consent to the collection and processing of your personal data as explained in the Privacy Policy, unless local law requires us to obtain your consent in a different form.

3. Age Requirements & Parental Responsibility

Our Games are intended exclusively for users aged 13 and older.

Children under the age of 13 are strictly prohibited from using our Games.
If you are between 13 and 17 years old (a “minor”), you may only use our Games with the knowledge and explicit consent of your parent or legal guardian who has read and accepted these Terms of Service and our Privacy Policy on your behalf.
If you are a parent or legal guardian and you allow your minor child (13–17) to use our Games, you agree to supervise your child’s activity in the Games and ensure that they use the Games in compliance with these Terms.

We do not knowingly collect personal data from children under 13. If we discover that such data has been collected, we will delete it immediately.

4. User Conduct and Prohibited Activities

You agree not to engage in, attempt, or encourage others to engage in any of the following:

- Use the Game in any jurisdiction where doing so would violate applicable local laws;

- Continue using the Game after we have explicitly asked you to stop;

- Sell, rent, transfer, or otherwise dispose of your account, game progress, or any virtual items;

- Use your account for any commercial or business purposes;

- Register an account using false or misleading information or on behalf of another person;

- Abuse or misuse our customer support services;

- Violate any applicable law, our rules (including Community Guidelines), or the intellectual property, privacy, or other rights of any third party;

- Harass, threaten, bully, or discriminate against other players;

- Post or transmit pornographic, violent, hateful, extremist, or otherwise illegal or prohibited content;

- Use cheats, exploits, bots, mods, third-party software, or any other means to gain an unfair advantage;

- Attack, overload, or disrupt the Game’s servers or services (including DDoS, viruses, spamming, flooding, or crashing);

- Attempt to reverse-engineer, decompile, disassemble, or otherwise derive the source code of the Game;

- Intercept, emulate, or redirect the Game’s communication protocols or create unauthorized servers or matchmaking services;

- Distribute advertisements, spam, or unsolicited commercial messages;

- Collect or store other players’ personal data without their consent or in violation of applicable law;

- Make purchases using payment methods that do not belong to you or without the cardholder’s authorization;

- Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices;

- Use our trademarks, logos, game titles, or any variations thereof without written permission;

- Assist or encourage anyone else to do any of the above.

We reserve the right, without prior notice, to suspend or permanently terminate your account and access to the Game for any violation of these rules.

5. Virtual Items and In-Game Purchases

In our Games we may provide virtual coins, items, currency and other digital assets (collectively, “Virtual Items”).

Virtual Items have no real-world monetary value and are not your property.

You are strictly prohibited from:

- selling, buying, or trading Virtual Items for real money, cryptocurrency or any other thing of value;

- using third-party websites, services or applications to trade Virtual Items.

Trading Virtual Items between players is permitted only in those Games, and only through the official in-game mechanics we expressly provide (e.g. built-in trading or gifting systems). Any other form of trading is forbidden.

We reserve the right, at any time and for any reason, to modify, restrict or remove any Virtual Items without refund or compensation.

If your account is suspended, terminated, or the Game is discontinued, all Virtual Items will be permanently lost and no refund or compensation will be provided.

You agree not to make any claim against us for the refund of money or compensation for the value of Virtual Items under any circumstances.

6. Intellectual Property

All rights, title and interest in and to our Games (including but not limited to the games themselves, applications, source code, graphics, characters, storylines, dialogue, music, sound effects, artwork, animations, videos, text, user interfaces, trademarks, logos, trade names, gameplay mechanics, Virtual Items and any other content or materials) are owned by us or licensed to us and are protected by copyright, trademark and other intellectual property laws worldwide.

You have no ownership or property rights in any part of the Games or any Virtual Items, regardless of whether you paid for them.

You are not permitted to copy, distribute, modify, publicly display, create derivative works from, sell, rent or otherwise exploit any part of the Games except as expressly allowed by these Terms or with our prior written permission.

7. Payments and Refunds

All payments for in-game purchases and Virtual Items are final and non-refundable, except where required by the laws of your country (for example, the 14-day withdrawal right in the European Union).

You are fully responsible for all charges made through your app-store account (Google Play, App Store, etc.), including any payments made without your knowledge.

We do not provide refunds or compensation for unused Virtual Items in the event of:

- account suspension or termination,

- discontinuation or closure of the Game,

- modification or removal of content at our discretion.

We reserve the right to change prices and conditions for any paid features or Virtual Items at any time. Such changes take effect immediately upon publication in the Game or in the respective app store.

8. User-Generated Content

When you create, upload, or share any content in our Games (such as chat messages, nicknames, screenshots, profile pictures, or other materials — collectively “User Content”), you agree to follow all applicable laws and respect the rights of others.

You are fully responsible for your User Content. You must not post anything that violates copyright, trademark, privacy, or other rights of any third party.

By posting User Content in our Games, you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, display, modify, reproduce, distribute, and create derivative works from that content for the purposes of operating, promoting, and improving our Games (including in marketing materials, on our website, social media, and app stores).

We may remove or may not use your content — it’s up to us. No payment or further permission will be required.

We reserve the right to remove any User Content at any time, for any reason, without notice.

You are solely responsible for your interactions with other players.

9. Limited License to Use Our Games

Provided you fully comply with these Terms of Service and any other rules we may publish, we grant you a personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use our Games solely for your own private, non-commercial entertainment.

You may not use the Games for any other purpose.

We may suspend or terminate this license at any time, with or without notice and for any reason, including if we believe you have violated these Terms or are acting against the spirit of the Games.

10. Copyright Infringement Notices

If you believe that any content in our Games infringes your copyright, please send us a notice to supportsweetadventure@gmail.com containing the following:

- Identification of the copyrighted work you claim has been infringed (or a list if multiple works);

- Identification of the infringing material and information sufficient for us to locate it;

- Your contact details (name, address, phone number, and email);

- A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law;

- A statement, made under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the copyright owner;

- Your electronic or physical signature.

We will review and act on valid notices in accordance with applicable law.

11. Disclaimers, Limitation of Liability and Related Provisions

Because the laws of the EEA+ differ from those of some other jurisdictions, this Section contains one subsection that applies only if you reside in the EEA+ (Subsection 11(a) below) and one subsection that applies only if you reside outside the EEA+ (Subsection 11(b)).

a. If you reside in the EEA+**

This Subsection 11(a) applies only if you reside in the EEA+.

If you reside in Germany:

1. (A) Our liability for damages caused by slight negligence, irrespective of the legal basis, shall be limited as follows:

(i) We shall be liable only up to the amount of foreseeable damages typical for this type of contract in the event of a breach of material contractual obligations;

(ii) We shall not be liable for slight negligence in the breach of any other applicable duty of care.

2. (B) The above limitations of liability shall not apply to any mandatory statutory liability, in particular liability under the German Product Liability Act (Produkthaftungsgesetz) and liability for culpably caused injury to life, body or health. In addition, such limitations shall not apply if and to the extent we have assumed a specific guarantee.

3. (C) Subsections (A) and (B) above shall apply mutatis mutandis to our liability for futile expenditure. You are obliged to take reasonable measures to avert and mitigate damages.

If you reside in the EEA+ outside Germany, the remainder of this Subsection 11(a) applies to you.

Provided that we have acted with professional diligence, we shall not be liable for any loss or damage unless it is (1) caused by our breach of these Terms; or (2) reasonably foreseeable at the time these Terms were entered into (i.e. it was obvious that it would happen or, at the time the contract was concluded, both parties knew it might happen). Nothing in these Terms is intended to exclude or limit our liability for death or personal injury, fraud, fraudulent misrepresentation or any liability that cannot be excluded by law.

If we suspect that you have breached these Terms, we may investigate. While we do so, we may suspend your access to our Games, acting reasonably and proportionately depending on the seriousness of the suspected breach and only to the extent permitted by applicable law. We may then temporarily suspend or permanently terminate your access if: (1) we determine, acting reasonably and in accordance with applicable law, that you are in material or repeated breach of these Terms; (2) we have objective grounds to reasonably believe that you are about to commit a serious breach of these Terms; (3) we are legally required to do so; or (4) we have objective grounds to reasonably believe that it is required to address a serious technical or security issue.

If you believe we have wrongly suspended or terminated your access, you may appeal by contacting us at the address in Section 16 below and we will review our decision.

You have the statutory right to withdraw from paid online contracts (e.g. purchases of Virtual Items) or contracts in which you provide personal data in exchange, within 14 days of conclusion. Instructions, consequences and a model withdrawal form are set out in Appendix 1 to these Terms. However, we recommend using the refund processes provided by your chosen app store – this is usually the fastest and easiest way.

- For purchases made through the Apple App Store, please see the process here or in the App Store interface.

- For purchases made through Google Play, please see the process here or in the Google Play interface.

- For purchases made through Samsung Galaxy Store, please see the process here or in the Galaxy Store interface.

- For purchases made through Amazon, log into your Amazon account and request a refund via Amazon’s interface.

- For purchases made through Huawei AppGallery, log into your AppGallery account and request a refund via the platform’s interface.

If you still wish to contact us directly, we will review your request in accordance with your statutory rights and contact the relevant app store if necessary.

Our Games may be covered by the statutory warranty of conformity under EU Directive 770/2019, as implemented in your country, for the entire period we provide the Games. We will regularly notify you of and provide necessary software updates, including security updates, to keep the Games in conformity. We also regularly add new content to keep the Games interesting. We strongly recommend installing updates immediately – failure to do so may impair functionality. If you notice any non-conformity, please notify us at the address in Section 16 below. We will review your report and endeavour to restore conformity free of charge within a reasonable time. If we are unable to do so, we will inform you and you may terminate these Terms and cease using the Games.

b. If you reside outside the EEA+**

This Subsection 11(b) applies only if you reside outside the EEA+.

NO WARRANTIES: THE GAMES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE GAMES WILL MEET YOUR REQUIREMENTS OR OPERATE UNINTERRUPTED OR ERROR-FREE. THE GAMES MAY CONTAIN BUGS, ERRORS OR OTHER LIMITATIONS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL HAVE NO LIABILITY FOR YOUR USE OF THE GAMES.

LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR SIMILAR DAMAGES, INCLUDING LOSS OF REVENUE, PROFITS, DATA OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS OR THE GAMES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, EXCEPT FOR WILFUL MISCONDUCT OR GROSS NEGLIGENCE. OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID US FOR VIRTUAL ITEMS IN THE LAST TWELVE MONTHS.

Access at our discretion: We may limit, suspend or terminate your access to the Games at any time without notice if we believe you have breached or are about to breach these Terms or for any illegal or improper use.

Indemnification: You agree to defend and indemnify us against any third-party claims arising from your use of the Games or breach of these Terms, including all associated costs and expenses (including reasonable attorneys’ fees).

Exception: Nothing in these Terms excludes liability for gross negligence, wilful misconduct or liability that cannot be excluded by law.

12. Trademarks

Unauthorized use of our trademarks or the trademarks of our licensors is strictly prohibited.

Such trademarks include, but are not limited to, our game titles, logos, and any other brand identifiers we use.

You may not use them in domain names, websites, advertising, app names, or in any other way without our prior written permission.

13. Governing Law and Jurisdiction

These Terms of Service and any disputes arising from or in connection with them or the Games shall be governed by the laws of Germany, without regard to conflict of law provisions.

Any legal action or proceeding shall be brought exclusively in the courts located in Germany.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

15. Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, pandemics, or shortages of transportation, fuel, energy, labor, or materials.

16. Contact Us

For any questions: supportsweetadventure@gmail.com

17. Additional Rules for EEA+, UK and Switzerland Residents

These rules apply only if you live in the EEA+, UK or Switzerland:

- We do not keep a copy of the contract — save the Terms yourself if you want.

- Contract language — English (no other languages available yet).

- Purchasing virtual items: you can always review and correct your order before payment.

- Description of the Games: various mobile games with in-app purchases and virtual items.

- Payment is handled exclusively by Apple App Store / Google Play. We never see or store your card details.

- Virtual items are delivered instantly after payment confirmation.

- Complaints — supportsweetadventure@gmail.com or in-game support.

- The contract has no fixed term. You can end it anytime by deleting your account and app.